Privacy Policy

Privacy and cookies policy

1. Introduction

Parklink (SW) Ltd is committed to protecting the privacy of visitors to  http://shop.parklink.uk .
This privacy policy explains how we collect, use, store and share personal information when you browse Parklink Shop or submit an enquiry about a caravan advertised for sale.
For the purposes of applicable data protection law, Parklink (SW) Ltd is the data controller for personal information processed by us.

2. Information We Collect

We may collect personal information that you provide when using Parklink Shop, including:

  • your name;
  • email address;
  • telephone number;
  • details of the caravan you are enquiring about;
  • information contained within your enquiry; and
  • communications between you and Parklink.

We may also collect technical information about use of the website, such as browser, device, IP address, pages visited and cookie information.
Please do not provide personal information about another person unless you have their permission to do so.

3. How We Use Your Information

We may use your personal information to:

  • operate and administer Parklink Shop;
  • process an enquiry about a caravan advertised for sale;
  • pass your enquiry to the relevant holiday park, dealer or caravan seller;
  • enable the relevant seller to contact you about the caravan you enquired about;
  • communicate with you regarding your enquiry;
  • respond to questions or complaints;
  • maintain business and enquiry records;
  • protect the security of our website;
  • prevent fraud or misuse;
  • analyse and improve the performance of Parklink Shop; and
  • comply with applicable legal obligations.

Where required, we process personal information on the basis of consent, legitimate interests, contractual necessity or legal obligations, as applicable.

4. Caravan Enquiries and Third Parties

Parklink Shop displays physical static caravans and holiday homes advertised for sale by holiday parks, dealers and other sellers.
When you submit an enquiry about an advertised caravan, we may share your contact details and enquiry information with the relevant seller or holiday park so that they can respond directly to your enquiry.
The information shared may include your name, email address, telephone number, the caravan you enquired about and the content of your enquiry.
The relevant seller will normally act as a separate data controller for the information they receive and will be responsible for their own use of your personal information.
Parklink Shop does not take payment for the advertised caravan through the website. Any subsequent purchase is arranged directly between the customer and the relevant seller.

5. Marketing

Where permitted by law, we may use your contact information to send relevant Parklink communications or marketing.
Where consent is required, we will obtain it before sending such communications.
You may unsubscribe from marketing communications at any time.

6. Retaining Your Information

We will only retain personal information for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, regulatory and business requirements.
Enquiry and contact information will normally be retained for up to 24 months following the most recent relevant contact, unless a longer retention period is required by law or is reasonably necessary for the establishment, exercise or defence of legal claims.

7. Your Data Protection Rights

Depending on the circumstances, you may have rights including:

  • the right to access your personal information;
  • the right to correct inaccurate or incomplete information;
  • the right to request deletion of your information;
  • the right to restrict processing;
  • the right to object to certain processing;
  • the right to data portability where applicable;
  • the right to withdraw consent where processing is based on consent; and
  • the right to complain to the Information Commissioner’s Office (ICO).

To exercise your rights, contact: info@parklink.uk

8. Cookies

Parklink Shop uses cookies and similar technologies to operate the website, remember preferences, understand website usage and, where applicable, measure advertising performance.
Where cookies are not strictly necessary, we will request consent where required by applicable law.
You can also control cookies through your browser settings, although disabling some cookies may affect website functionality.

9. Analytics and Third-Party Technologies

We may use third-party technologies such as Google Analytics to understand how visitors use Parklink Shop and to measure website performance.
These providers may process information collected through cookies or similar technologies in accordance with their own privacy policies.
Where required, non-essential analytics or advertising technologies will only be activated after the appropriate consent has been obtained.

10. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.
However, transmission of information over the internet cannot be guaranteed to be completely secure.

11. Third-Party Websites

Parklink Shop may contain links to websites operated by holiday parks, caravan sellers and other third parties.
We are not responsible for the privacy practices of third-party websites. You should review the privacy policy of the relevant third party when visiting their website or providing information directly to them.

12. Children

Parklink Shop is intended for people aged 18 or over.
If we become aware that we have collected personal information from a child in circumstances where we should not have done so, we will take appropriate steps to delete it.

13. Changes to This Policy

We may update this privacy policy from time to time.
The current version will be published on  http://shop.parklink.uk .

14. Our Details

Parklink Shop is owned and operated by:
Parklink (SW) Ltd
Company number: 13579569
Registered office: 7 Pengelly Close, Kingsteignton, TQ12 3FZ
Email: info@parklink.uk